Electrical Services FAQ

Your Questions Answered


Welcome to our comprehensive FAQ section, specifically curated to address all your queries about our general electrical services.

As your trusted local electricians, we proudly serve the Melksham area and the wider SN12 postcode region, providing an extensive array of services – from wiring up new builds to smart home automation and electric vehicle charging installations.

We adhere to stringent safety regulations, boast a team of qualified and experienced electricians, and are dedicated to delivering high-quality service.

In this section, you’ll find answers to frequently asked questions about our qualifications, services, rates, insurance, emergency response, certifications, experience, and our commitment to eco-friendly practices.

Read on to get more clarity on how we can meet your electrical needs.

What services does your electrician business offer?

We specialise in wiring up residential new builds, but we also provide a wide range of general domestic and commercial electrical services, including electrical testing and inspection in and around Melksham in Wiltshire, and across the SN12 postcode area. We also install Electric Vehicle Charging points, and offer smart home automation.

Are your electricians qualified and registered?

Our CEO has an NVQ3 (Electro-Technical), has completed a Wiring Regulations 18th Edition course, a BPEC Ventilation System Course and SSSTS (Site Supervision Safety Training Scheme) course. He is now passing on his knowledge and enthusiasm to our young apprentice. We are members of NAPIT (the National Association of Professional Inspectors and Testers)  and you can rest assured that our work complies with BS7671:2001 Requirements for Electrical Installations (IEE Wiring Regulations) and other relevant standards and codes of practice, including Part P of the building regulations.

Can you provide references or testimonials from previous clients?

Yes, we can provide references and testimonials from previous clients upon request.

Are you insured?

Yes, we have full liability insurance to protect both ourselves and our clients in the event of any accidents or damage.

What are your rates and do you offer free estimates?

Our rates vary depending on the type of work and location, but we do offer free estimates for all potential projects.

Do you offer emergency services?

While we don’t actively seek emergency work, we are certainly not averse to reacting as quickly as possible if you have urgent electrical repairs that need doing. Just call us on 07590 800544 and we’ll do our best to help.

Are you able to provide certification for the work you carry out?

Yes, we can provide certification for all work carried out, including Electrical Installation Condition Reports (EICR) and Part P certificates.

Do you have experience working on specific types of properties (e.g. commercial, residential, industrial)?

Yes, we have wide experience in all kinds of settings, including working with local building contractors, developers, landlords and self-builders connecting up new builds.

Do you offer maintenance contracts?

We can arrange a tailored electrical maintenance contract to suit your needs with a convenient schedule to ensure the ongoing safety and efficiency of the electrical systems on your property.

Do you use eco-friendly or energy-efficient products and methods?

Yes, we strive to use eco-friendly and energy-efficient products and methods wherever possible in order to reduce the environmental impact of our work and save our clients money on their energy bills. We’re always happy to discuss our green commitment with you.

How do I know if my property needs re-wiring?

A re-wire is necessary when your electrical installation is unsafe, not just because it may happen to be old. There are a lot of factors that can affect how the electrical system might become unsafe and/or inefficient. If in doubt the best way to be sure is to have a periodic inspection by professional electricians and keep an eye yourself on the condition of the electrics – things like buzzing or crackling sounds, burn marks on plugs and sockets, fuses blowing or circuit-breakers tripping frequently could be signs that the wiring is failing and becoming hazardous.

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